Shipping policy

Processing Time

Orders are typically processed within [X] business days of purchase, excluding weekends and holidays.

Shipping Rates & Delivery Times

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method. Estimated delivery: [X–Y business days] domestically, [X–Y business days] internationally.

International Shipping & Customs

We currently ship to [List of countries / "select international destinations"]. International orders may be subject to customs duties, taxes, or import fees charged by the destination country, which are the responsibility of the customer. Ginseng is a regulated food product in some countries — please check your local customs regulations regarding personal import of ginseng-based food supplements before ordering. [To confirm with your logistics setup.]

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information, if available.

Lost or Delayed Shipments

We are not responsible for delays caused by the shipping carrier or customs processing. If your order has not arrived within the estimated delivery window, contact us at [Contact Email].

Contact

Questions about shipping can be sent to [Contact Email] or [Legal Address].