Refund policy
Returns & Refunds
We want you to be satisfied with your order. If you are not fully satisfied, you may request a return within [X] days of delivery, subject to the conditions below.
Eligibility for Returns
- Items must be unopened and in their original packaging, unless defective.
- Proof of purchase is required.
- [Perishable/consumable items may not be eligible for return once opened — adjust per your product range.]
How to Request a Return
Contact us at [Contact Email] with your order number and reason for return. We will provide instructions for returning your item(s).
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within [X] business days.
Damaged or Incorrect Items
If you received a damaged or incorrect item, contact us within [X] days of delivery at [Contact Email] so we can resolve the issue.
Contact
For any questions about this Refund Policy, contact us at [Contact Email] or [Legal Address].